Responsible Gambling

Gambling is restricted to adults. You have to be at least 18. While we explain the mechanics of games, gambling should always be a form of entertainment, similar to going to the cinema, using funds you can afford to lose. It isn't a method for earning money or getting out of a tight spot.

Signs it's becoming a problem

  • Chasing losses, or using more money or time than you intended
  • Borrowing, or using funds meant for groceries or bills, to gamble
  • Keeping your gambling habits secret from those close to you
  • Feeling edgy or flat when you can't gamble, or doing so to avoid stress
  • Work trouble or home arguments because of it

Limits you can set

  • Set a budget before starting, and stop once it's spent.
  • Use a phone alarm to set a time limit and take breaks regularly.
  • Enable any time or deposit limits available on your account.
  • Avoid gambling if you're drinking, tired or upset.

Where to get help in Australia

National Gambling Helpline: 1800 858 858. Free, professional and confidential support, 24 hours a day, 7 days a week.

Gambling Help Online. Free, confidential 24/7 support and online resources for anyone concerned about or affected by gambling. You can call 1800 858 858, use online chat or send an email.

Lifeline: 13 11 14. Free, confidential 24/7 crisis support, including for problem gambling.

BetStop: the National Self-Exclusion Register

BetStop is a free service allowing you to exclude yourself from every licensed Australian online and phone wagering provider through a single process. You can choose the duration from three months up to a lifetime.

You require a mobile number, an email address, and an Australian passport, Australian driver's licence or Medicare card to sign up. Call 1800 238 786 to use a different ID or for help registering.

Those providers can't send you marketing, take your bets or open an account for you once you're registered. They are also required to refund your credit balance and close any existing accounts.

BetStop doesn't cover in-person betting at pokie venues or casinos. It also doesn't cover other gambling services provided illegally in Australia or online casino games. Call the National Gambling Helpline on 1800 858 858 for help with those.